Privacy policy

Welcome to Sofia Rose Brows Limited’s privacy notice.

Sofia Rose Beauty Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and what is done with it.

At Sofia Rose Beauty we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself.

When you supply your personal data to Sofia Rose Beauty Ltd, it is stored and processed for the below reasons:

We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Where our record card complies, we will obtain your consent prior to storing information related to your medical history.

We need to collect some personal information about you and your health in order to make sure there are no contraindications to your treatment, and legal requirements. The questions we ask are required as a legal requirement for our insurance to ensure a safe treatment is carried out and to protect our clients.  Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred brow style, tint formula, what size shields with use in LVL, what area we are treating under LPG endermologie.

Before and afters pictures of treatments: These may occasionally be taken. Measures are taken to reduce the identity of clients, but we will still seek your permission by sending you the picture we would like to use and to have your consent to proceed. Without your consent the images will not be published but be stored password protected so that it allows you as the client and me as the therapist to see your results as they progress.

Appointment reminders: We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

Marketing: Provided we have your consent we may occasionally send you SMS or emails with our latest News and offers. We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns can sometimes be automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time.

 

Appointment ratings and reviews: After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.

We have a legal obligation to retain your records for seven years after your most recent appointment. After this time your records will be destroyed in a method compliant with GDPR.

Records retained on paper, which is locked in a cabinet within the salon, is only accessible by staff of Sofia Rose Beauty Ltd.

Records recorded on the salon’s software Ovatu, is password protected and only accessible by staff of Sofia Rose Beauty Ltd.

If you wish to contact us via social media, this is password protected but for historic issues with privacy associated with social media sites, you may wish to think about what you send us.

https://www.sofiarosebeauty.co.uk/ website - Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings you have selected and actions you have taken on a site. Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

We use cookies for many important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

Our website may, from time to time, provide links to other websites. Sofia Rose Beauty has no control over such websites and is no way responsible for the content thereof. This policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

You have the right to see what personal data of yours we hold and you can also ask the Director of Sofia Rose Beauty Ltd to correct any factual errors. Provided the legal minimum period has elapsed, you may also ask the business to erase your records.

We would like you to be absolutely confident that we treat your personal data responsibly and that we do everything we can to make sure that only people who can access that data have a genuine need to. Of course, if you feel we have mishandled your data in some way, you have the right to make a formal complaint with a supervisory authority.

Copyright Notice: All design, text, graphics and arrangement thereof are the copyright of Sofia Rose Beauty or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of Sofia Rose Beauty Limited is strictly prohibited.

 

You may contact Jen Glover, Director & Data Controller for Sofia Rose Beauty on 07900 262 190 to:

  • Request a discussion about our Privacy Policy.

  • Request information we have stored about you.

  • Request we make an amend to the information we hold about you or remove all identifying information about you.

  • Make a complaint.

 

Sofia Rose Beauty Ltd.

SOFIA ROSE BEAUTY

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